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  Fault Management      
 

Fault management is one of the most commonly deployed infrastructure management elements. This core element helps detect and notify the occurrence of faults and service outages.

MAX Perspective offers event/alarm logs recording all events/alarms for easy tracking. MAX Enterprise adds event correlation capabilities enabling quick root cause identification and speedy fault resolution. MAX ForeSight adds an event comment box for additional information on the service outage, facilitating the event escalation process. MAX Enterprise and MAX ForeSight both provide a choice of alert notification pagers, e-mails or sms.

 
         
  Network and System Management    
 

The ability to manage networks and systems is fundamental to your business whether you are an enterprise, service provider or government agency. Based on the Equator One product family e*Tezeract’s suite of solutions the ability to monitor, measure and manage all your SNMP resources.

Designed for the small- and medium-sized enterprises, MAX Perspective is a plug-and-play solution that monitors and manages the entire IT infrastructure including databases, applications and websites as well.

MAX Enterprise and MAX ForeSight are targeted at large enterprises and next-generation service providers respectively. These solutions are highly resilient and can be scaled to monitor an unlimited number of network nodes. They can offer you real-time and historical data, allowing you to understand the health of your networks.

 
         
  Performance Management    
 

To get the most out of your IT investments, managing the performance of your IT infrastructure is key. Hawkeye helps monitor and measure the performance of your IT infrastructure, giving you the information you need to achieve a high level of optimization. Through its customized views Hawkeye makes the performance of your infrastructure understandable to a variety of audiences.

 
         
  Service Level Management    
  Customers are increasingly requiring effective service level management as a key service provider selection criterion.  Service providers who can not only meet their service level agreements (SLAs) but are able to easily offer custom agreements and customer visibility have a decided advantage in today’s market.  
   

Perspective
MAX  Enterprise
MAX ForeSight
MAX NP
MAX Reports

 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
           
           

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